Frequently Asked Questions (FAQ.s)

Faq's

A. In keeping with our heightened security procedures we request you to kindly present the government approved photo identity proof with address of you and your companion(s) (if any) while checking-in. Foreign nationals are required to present their Passport and valid Visa. Indian nationality guest must provide Government Approved ID OTHER than PAN CARD. It must have photo and address, like Passport, Driving License & Voter/election ID
A. All hygiene and sanitary measures mandatorily required by the FSSAI COVID-19 guidelines will be followed.
A. Our hotels are staffed 24 hours a day, 7 days a week.
A. Smoking is not permitted in the rooms.
A. Children of any age can stay at the hotel as long as they are accompanied by an adult. An adult is considered to be those aged 18 years and above.
A. As a rough guide, the check-in time is after 12:00 p.m. Let us know your arrival time in case you schedule and early check in we‘ll do our best to have your room available.
A. As a rough guide, the check-out time is before 11:00 a.m. If you plan a late check-out kindly let us know your departure time, we’ll do our best to satisfy your needs
A. wireless internet connection is available throughout the hotel. The guest rooms feature hi-speed web connectivity (Wi-Fi).
A. Please call reception if the item is found the resort will send the item if found.
A. It’s very easy. Just make a direct call to the front desk of the hotel where you stayed. They will reissue your invoice free of charge and will send it by email or by post.
A. Sure we are more than happy to plan your event please call 9736888201, 9816040022
A. Sorry, pets are not permitted.
A. Yes, we can store luggage free of charge during the day you check-in and check-out.
A. There are two restaurants on the ground floor and top floor namely ruthay bagad and saltay open sky respectively
A. Yes we have a garden bar named sing sing bar with annexure of the bar in ruthay bagad restaurant as well.
A. Yes it’s available (chargeable).
A. Quiet time to assure our guests to enjoy a peaceful environment, we have a “zero noise policy” effective at 10:00 p.m. If you or your guests cause an unreasonable disturbance to others before 10:00 p.m., one warning will be given to you to reduce noise. If this warning is not followed or the disturbance occurs after 10:00 p.m., you will forfeit all advance deposits and must leave the hotel immediately. The whitestone resorts reserves the right to evict a guest without warning if the circumstances warrant. Additionally, guests are liable for all damage to or theft of the property of The Whitestone resorts. Your participation is appreciated as it helps assure a safe and restful stay for everyone.
A. Our direct reservation assistance numbers are +919736888201 and +919736888202. The email address for the reservations team is info@whitestoneresorts.com.
A. The Whitestone resorts is the best resort of manali according to latest rankings and reviews.
A. The Whitestone resorts offer a fully equipped heavy duty Gym.
A. The most family friendly hotel in manali is the Whitestone resorts manali
A. USUALLY the snowfall starts around December.
A. The distance is 4.0 km driving time 10 minutes.
A. the nearest airport is bhuntar airport which is 54 km. which is 1 hour 15 minutes drive.
A. Yes and we would encourage you to use this option. With our online ordering and billing facility, you can place the order of your choice from our digital menu and we will serve food in the room with minimum interaction to avoid touch/contact. • In-room dining hygiene is enabled with extra care and hotel food takeaway hygiene options are available for food and beverages. Necessary steps are taken by servers to ensure self-distance. The bills will be directly posted to the rooms. • All meals are available for takeaway.